Roles and permissions — OWNER, ADMIN, EDITOR, WRITER, VIEWER, CLIENT
What each workspace and project role can do, and how to pick the right one.
ItzSEO has two layers of roles. Workspace roles gate everything in your workspace; project roles control access inside one project. A person can have a workspace role plus different project roles in different projects.
Workspace roles
- OWNER — full control, including billing and workspace deletion. One per workspace.
- ADMIN — same as Owner except can’t delete the workspace or change billing.
- EDITOR — trusted teammate. Can create projects, edit content, change settings on surfaces they have access to, invite other teammates.
- WRITER — content-focused. Can draft and edit articles and briefs, but can’t change project settings, invite people, or touch web design. Use WRITER for freelance writers and editorial contractors who shouldn’t see operations.
- VIEWER — read-only access. Useful for accountants, auditors, or trial reviewers.
- CLIENT — external user. Sees the client portal, not the operator UI. Used for the customer of the agency, not employees.
EDITOR vs WRITER is the most common confusion. EDITOR is your full-trust teammate; WRITER is a contractor who should only see content surfaces. If you want a freelance writer working on just one project, give them WRITER at the workspace level + add them to only that project’s Members tab.
Why a teammate might not see a project: they need a row in BOTH Settings → Team (workspace membership) AND in the project’s Members tab. If only one is set, ItzSEO hides the project from them.